Privacy Policy.

Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information:

Name
First name
Mailing address
Postal code
Email address
Phone/Fax Number
Age / Date of birth

The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use, as described in the following section, cookies and/or log files to gather information about you.

Forms and interactivity:

Your personal information is collected through forms, namely:

Website Registration Form
Order form

We use the information collected for the following purposes:

Order tracking
Information / Promotional offers
Statistics
Contact

Your information is also collected through the interactivity that may be established between you and our website, in the following ways:

We use the information collected for the following purposes:

Log files and cookies

We collect certain information through log files and cookies. This primarily includes the following information:

IP address
Operating system
Pages visited and queries
Time and day of connection

Using such files allows us to:

Improved service and personalized welcome
Order tracking
Statistical

Right of opposition and withdrawal

We are committed to providing you with the right to object and withdraw your personal information.
The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you can:
Postal code: SAS BTR SILENCE, 4 rue Pen Duick – ZAC Pôle nautique 66140 Canet en Roussillon
Email: julie@redwoodpaddle.com
Telephone: +33 7 66 15 66 19
Website section: https://redwoodpaddle.com/

Right of access

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify or even delete information concerning them.
The exercise of this right will be done:
Postal code: SAS BTR Silence Foiling, 4 rue Pen Duick – ZAC Pôle nautique 66140 Canet en Roussillon
Email: contact@silencefoiling.com
Telephone: +33 7 70 26 90 65
Website section: https://redwoodpaddle.com/

Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

Secure Sockets Layer (SSL) protocol
SET (Secure Electronic Transaction) protocol
Access management - authorized person
Access management - data subject
Computer backup
Username / Password
Firewalls

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out in the European Union

Target audiences: any natural or legal person whose activity consists, primarily or incidentally, of collecting, moderating or distributing online opinions from consumers.

Subject: Information obligations incumbent on natural or legal persons whose activity consists of collecting, moderating or distributing online opinions from consumers.

Entry into force: the text comes into force on January 1, 2018.

Notice: the decree determines the content and application methods of the information provided for by Article L. 111-7-2 of the Consumer Code, which requires fair, clear and transparent information on the methods of publication and processing of online reviews to any natural or legal person whose activity consists, primarily or incidentally, in collecting, moderating or distributing online reviews from consumers. It defines the concept of online review, lists the information relating to the operating methods of the online review service and the review control procedures that must appear in a specific section and specifies the information that must appear near the review, as well as the methods by which the consumer is informed of the refusal of the publication of his review.

References: The provisions of the Consumer Code amended by this decree can be consulted, in their version resulting from this amendment, on the Légifrance website (http://www.legifrance.gouv.fr). The decree is issued for the application of Article 52 of Law No. 2016-1321 of October 7, 2016 for a Digital Republic.

The Prime Minister,

On the report of the Minister of Economy and Finance,

Having regard to Directive (EU) 2015/1535 of the European Parliament and of the Council of 9 September 2015 laying down a procedure for the provision of information in the field of technical regulations and of rules on Information Society services;

Having regard to the Consumer Code, in particular its Article L. 111-7-2;

Having regard to Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, as amended;

Having regard to the opinion of the Advisory Committee on Financial Legislation and Regulation dated 21 March 2017;

Having regard to the opinion of the National Commission for Information Technology and Civil Liberties dated 23 February 2017;

Having regard to notification No. 2017/050 sent on 8 February 2017 to the European Commission,

Decrees:

Article 1

Chapter I of Title I of Book I of the Consumer Code is supplemented by Articles D. 111-16, D. 111-17, D. 111-18, D. 111-19 worded as follows:

“Art. D. 111-16.-For the application of the provisions of Article L. 111-7-2, an online opinion means the expression of a consumer's opinion on his or her consumption experience using any element of assessment, whether qualitative or quantitative.

“Consumer experience means whether or not the consumer has purchased the good or service for which he or she is posting a review.

“User sponsorships, recommendations by users of online reviews, and expert opinions are not considered to be online reviews within the meaning of Article L. 111-7-2.

“Art. D. 111-17.-Any person carrying out the activity mentioned in Article L. 111-7-2 shall indicate clearly and visibly:

“1° Near the notices:

(a) The existence or not of a procedure for monitoring opinions;

“(b) The date of publication of each review, as well as that of the consumer experience concerned by the review;

“(c) The criteria for classifying opinions, including chronological classification.

“2° In a specific, easily accessible section:

(a) The existence or absence of consideration provided in exchange for the filing of notices;

“(b) The maximum period for publication and retention of a notice.

“Art. D. 111-18.-When the person carrying out the activity mentioned in Article L. 111-7-2 exercises control over the opinions, he ensures that the processing of personal data carried out in this context complies with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, as amended and specifies in the section provided for in 2° of Article D. 111-17:

“1° The main characteristics of the control of opinions at the time of their collection, moderation or dissemination;

“2° The possibility, where applicable, of contacting the consumer who wrote the notice;

“3° The possibility or not of modifying a notice and, where applicable, the procedures for modifying the notice;

“4° The reasons justifying a refusal to publish the notice.

“Art. D. 111-19.-When the person carrying out the activity mentioned in Article L. 111-7-2 refuses the publication of a notice, he/she shall inform its author of the reasons for refusal by any appropriate means.”